Do you want to learn more about Wiki for SharePoint and Microsoft 365?
Streamline knowledge sharing and improve team collaboration with Rocketta’s advanced wiki solution.
Why Choose a Wiki for Your SharePoint and Microsoft 365 Environment?
Efficient knowledge management is more than a luxury — it’s a necessity. As businesses scale, they often face challenges like knowledge silos, inconsistent information access, and inefficient onboarding processes. These challenges directly impact productivity and decision-making.
A well-structured wiki, integrated into your existing SharePoint and Microsoft 365 environment, can serve as a central knowledge hub, reducing these inefficiencies. Rocketta’s Easy Wiki solution builds upon SharePoint’s capabilities, transforming it into a robust platform for teamwork, innovation, and business continuity.
How to Create an Efficient Wiki for SharePoint and Microsoft 365: Steps to Follow
Wiki for SharePoint and Microsoft 365 Step 1: Organize Knowledge with a Tree Structure
Technical Perspective:
The hierarchical tree structure leverages SharePoint’s metadata and taxonomy features, enabling logical organization of information. By defining parent-child relationships between topics, it ensures a scalable framework adaptable to your organization’s evolving needs.
Business Value:
- Faster onboarding for new employees who can quickly locate key resources.
- Reduced dependency on subject matter experts for routine queries.
- Increased employee productivity through streamlined navigation.
How to Implement:
- Plan Taxonomy: Map out your organization’s knowledge structure, identifying key categories and subcategories.
- Configure Tree Navigation: Use tree structure to group and arrange content.
- Audit Regularly: Ensure categories remain relevant as your organization grows.
Wiki for SharePoint and Microsoft 365 Step 2: Create Automatic Tables of Contents
Technical Perspective:
Automatic indexing is powered by SharePoint’s page layout capabilities, enhanced with custom scripts that dynamically generate a table of contents (TOC) for each wiki page. This feature reduces manual updates and ensures content consistency.
Business Value:
- Saves time during document reviews and research.
- Enhances accessibility for long-form content, improving employee satisfaction.
How to Implement:
- Enable TOC generation via Rocketta’s Wiki settings.
- Use metadata tags to ensure proper hierarchy within the TOC.
- Test readability across devices to ensure compatibility with mobile users.
Wiki for SharePoint and Microsoft 365 Step 3: Optimize Search with Advanced Functions
Technical Perspective:
Rocketta’s solution extends SharePoint’s search capabilities by integrating a dedicated search index tailored for wiki and glossary content. This involves configuring the SharePoint Search Schema to prioritize specific content types and metadata.
Business Value:
- Minimizes time spent searching for critical information.
- Reduces redundancies caused by duplicate content.
How to Implement:
- Configure the SharePoint Search Schema to include custom refiners.
- Index metadata and glossary terms for optimized search performance.
- Monitor usage analytics to identify and refine frequently searched terms.
Wiki for SharePoint and Microsoft 365 Step 4: Use Tags for Smarter Information Retrieval
Technical Perspective:
Tags, implemented as managed metadata, enhance content discoverability by grouping similar topics. SharePoint’s Term Store is utilized to manage these tags centrally, ensuring consistency across the organization.
Business Value:
- Provides contextual relevance, improving search accuracy.
- Encourages cross-departmental knowledge sharing by linking related topics.
How to Implement:
- Define a tagging strategy using SharePoint’s Term Store.
- Train content authors to apply relevant tags during article creation.
- Regularly update tags to align with industry trends and organizational needs.
Wiki for SharePoint and Microsoft 365 Step 5: Enhance Articles with Footnotes and Comments
Technical Perspective:
Rocketta’s solution incorporates custom web parts to enable inline footnotes and threaded comment sections. These features integrate seamlessly with SharePoint’s version control, maintaining article integrity during edits.
Business Value:
- Supports peer-to-peer knowledge validation, increasing content reliability.
- Enables collaborative content enhancement, fostering a culture of continuous improvement.
How to Implement:
- Enable footnote and comment options in Rocketta’s Wiki settings.
- Establish guidelines for using these features to maintain quality.
- Monitor usage to ensure productive contributions.
Wiki for SharePoint and Microsoft 365 Step 6: Leverage a Glossary for Technical Terms
Technical Perspective:
The glossary feature uses SharePoint’s custom lists and lookup columns to store and retrieve technical definitions efficiently. Linked glossary terms dynamically populate within wiki articles for quick reference.
Business Value:
- Reduces the learning curve for new hires unfamiliar with industry jargon.
- Standardizes terminology across departments, ensuring consistent communication.
How to Implement:
- Create a centralized glossary using SharePoint custom lists.
- Use cross-referencing to link glossary terms within wiki pages.
- Periodically update glossary entries to include emerging industry terms.
Wiki for SharePoint and Microsoft 365 Step 7: Add FAQs to Support Your Team
Technical Perspective:
FAQs are built using collapsible web parts within SharePoint, allowing for expandable sections that improve page load performance and readability. These web parts integrate with Power Automate for feedback collection.
Business Value:
- Reduces repetitive queries to HR or IT departments.
- Enhances employee independence and satisfaction.
How to Implement:
- Collect common questions through surveys or support ticket analysis.
- Structure FAQs into logical categories for easy browsing.
- Integrate feedback loops for continuous improvement.
Wiki for SharePoint and Microsoft 365 Step 8: Enable Automated Translation for Global Teams
Technical Perspective:
The Rocketta Translator for SharePoint uses AI-driven natural language processing (NLP) to translate content into over 50 supported languages. It integrates with SharePoint’s Multilingual Page feature for seamless deployment.
Business Value:
- Supports global collaboration by eliminating language barriers.
- Ensures consistency in knowledge dissemination across regions.
How to Implement:
- Install Rocketta Translator and configure language settings.
- Automate workflows to translate and publish new content.
- Monitor translation accuracy and adjust AI models as needed.
Wiki for SharePoint and Microsoft 365 Step 9: Customize the Appearance of Wiki Pages
Technical Perspective:
Customization leverages SharePoint’s modern site design and theming capabilities, allowing granular control over layouts, colors, and fonts. Additional styling can be applied using SharePoint Framework (SPFx) extensions.
Business Value:
- Reinforces corporate branding, creating a cohesive employee experience.
- Enhances user engagement by offering an aesthetically pleasing interface.
How to Implement:
- Use SharePoint’s built-in themes to align with your corporate identity.
- Deploy custom SPFx extensions for advanced design needs.
- Gather employee feedback to refine visual elements.
Why Choose Rocketta’s Wiki Solution?
Technical Advantages:
- Seamless integration with SharePoint’s native features.
- Advanced metadata and taxonomy configurations for superior knowledge management.
- AI-driven tools for global accessibility.
Business Value:
- Reduces costs by utilizing existing platforms.
- Improves decision-making with easy access to accurate information.
- Enhances employee engagement and productivity.
Ready to Build Your Wiki? Contact Us Today!
Transform your knowledge management with Rocketta’s Wiki for SharePoint. Let us guide you in creating a scalable, efficient, and collaborative knowledge-sharing environment for your organization. Contact us!
